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Data Protection Document

Sona105 Privacy Policy — Our Commitment to Protecting Your Personal Information

Your privacy is our top priority. This policy clearly explains how every piece of information is collected, where it is stored, and how it is protected at Sona105 — with full transparency.

Last Updated: June 1, 2026 SSL Secured Your Data Is Never Sold

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Important Notice: By creating an account or using Sona105's services, you are considered to have read and accepted this Privacy Policy. Please read the full document carefully.
Our Privacy Commitment

How Sona105 Keeps Your Information Secure

Your Data Is Never Sold

Sona105 never sells your personal data to third parties. Your information is yours — used solely to improve the services we provide.

SSL Encryption

All your data and transactions are protected with 256-bit SSL encryption — security as robust as that used by modern banking systems.

Minimal Data Collection

Sona105 only collects information that is necessary to deliver its services. No unnecessary data is ever requested.

Right to Rectification

You may request to view, correct, or delete your information at any time.

Stored on Secure Servers

Your data is stored in secure data centres that comply with international security standards.

Marketing Opt-Out

You may opt out of marketing communications at any time. We respect your preferences.

1What Information Do We Collect?

Sona105 collects specific information to improve your service experience and meet legal obligations. We only gather what is genuinely necessary.

a) Information Provided Directly by You:

  • Name, email address, mobile number, date of birth
  • Residential Address
  • Copy of documents submitted for identity verification
  • Payment-related information (bKash/Nagad number, etc.)
  • Customer Support Conversation Records

b) Information Collected Automatically:

  • IP Address & Device Information
  • Browser type and version
  • Time spent on site & pages visited
  • Gaming Activity Log Data
  • Transaction History
Our Commitment: Sona105 never collects additional information without your consent and will not request data unrelated to the services we offer.
2How Is Your Information Used?

Sona105 uses the information it collects for the following purposes:

Purpose Data Used Legal Basis
Account Management Name, email, mobile Contractual Requirement
Identity Verification Date of birth, identity document Legal Obligation
Payment Processing Payment details, address Contractual Requirement
Customer Support All Contact Details Legitimate Interest
Fraud Prevention IP, Device, Logs Legal Obligation
Marketing (With Consent) Email, Mobile Your Consent

Sona105 will never use your information beyond its original purpose. Your consent is always obtained for marketing communications, and you may opt out at any time.

3Where and how long is your data stored?

Your data is stored in data centres that adhere to international security standards. These facilities are protected by both physical and digital security measures.

Retention Period:

  • Account Information: For the duration of active account use and 5 years after closure.
  • Transaction Records: Up to 7 years in accordance with financial regulations.
  • Customer Support Log: Up to 3 years.
  • Marketing Information: Until consent is withdrawn.
  • Cookie Data: 30 days to 2 years (depending on type).
After a set period, data is automatically deleted or anonymized. Due to legal obligations, certain data cannot be deleted before the prescribed retention period.
4Data Sharing with Third Parties

Sona105 does not sell your data. However, certain trusted third parties may need to receive information in order for us to deliver our services.

Parties with whom we may share your information:

  • Payment Processor: To process transactions (bKash, Nagad, etc.).
  • Identity Verification Service: In compliance with regulatory guidelines for KYC procedures.
  • Game Provider: Minimum information required to operate the games.
  • Legal Authorities: By court order or legal obligation.
  • Fraud Prevention Service: To detect suspicious activity.

All third parties are contractually bound to uphold sona105's privacy standards. We share only the minimum information necessary.

Please Note: Sona105 never sells or transfers your information to advertising firms or data brokers.
5Cookies & Tracking Technologies

The Sona105 website uses cookies and similar technologies. Cookies are small text files stored on your device that help enhance your experience.

Types of cookies we use:

  • Essential — Essential for maintaining login sessions and security.
  • Analytical — To review site usage and drive improvements.
  • Saving Preferences — To remember your language, theme, and preferences.
  • Marketing — To show relevant offers (with consent).

You can disable cookies through your browser settings. However, turning off certain essential cookies may cause some features of the site to not function properly.

6Data Security Measures

Sona105 employs multi-layered security measures to protect your data. Our technology and processes comply with the international security standard ISO/IEC 27001.

Our security measures include:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Regular security audits and penetration testing.
  • Firewall and DDoS protection measures.
  • Two-factor authentication (2FA) available.
  • Restricted staff access — only authorised personnel may view relevant data.
  • Regular backups and a disaster recovery plan.
In the Event of a Data Breach: In the event of a data security breach, sona105 will notify the affected members within the legally required timeframe and take all necessary steps.
7Your Rights Regarding Your Data

As a Sona105 member, you have the following rights regarding your own information:

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Right to Access Data

You may request to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request the deletion of your data, except where retention is required by law.

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Right to Restrict Processing

You may request that your data not be used for specific purposes.

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Right to Data Portability

You may request your personal data in a machine-readable format.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8Privacy of Minors

Sona105 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Age is verified at the time of registration. If a user is subsequently found to be underage, their account will be immediately closed and all associated data will be deleted.

To Parents & Guardians: If you believe your child is using sona105, please contact our customer support immediately. We will take prompt action.
9Privacy Policy Changes

Sona105 may update this Privacy Policy from time to time. Any changes will be published on the site, and the date of the latest update will be noted at the top of the page.

Registered members will be notified by email of any significant changes. Continued use of Sona105 after such changes will be considered acceptance of the updated policy.

If you need a previous version of our Privacy Policy, please contact us — we keep them on record.

10Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact us:

  • Email: [email protected] (Privacy Department)
  • Live Chat: Available 24/7 on the Sona105 website
  • Response Time: Within 72 hours

We take every privacy-related request seriously and will do our best to respond as promptly as possible.

Learn More: Our Terms & Conditions And Responsible Gaming Also read this page.
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Your data is secure — play with complete peace of mind!

Your information is protected with the highest level of security at Sona105. Register with confidence and enjoy the best online gaming experience in Bangladesh.

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