Sona105 Terms & Conditions — Full Terms of Membership & Platform Use

These Terms & Conditions ("Terms") constitute a legally binding agreement between Sona105 ("we", "us", "Platform") and any user ("you", "Member") of the sona105.win website or mobile application ("Service").

By using any of Sona105's services, you agree to the following terms:

• You are at least 18 years of age.
• You are using this service voluntarily and of your own free will.
• Online gaming is legally permitted in your jurisdiction.
• You have read and understood these Terms & Conditions in full.

Sona105 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed as acceptance of the updated terms.

To open an account with Sona105, you must provide accurate and complete information. Each individual may register only one account. If multiple accounts are found under the same person, all associated accounts may be terminated.

Information required at the time of registration includes:

• Full legal name (as per National ID)
• Valid email address
• Active mobile number
• Date of birth (for age verification purposes)

Sona105 reserves the right to verify your identity at any time. The verification process may require a copy of your National ID, passport, or other government-issued identification. Withdrawals may be placed on hold until verification is complete.

You are solely responsible for keeping your account password secure. Please notify us immediately of any unauthorised access to your account.

Sona105 offers welcome bonuses, reload bonuses, cashback, and other promotional offers from time to time. Each offer has its own terms and conditions, which must be read before claiming.

General Bonus Terms:

• Wagering requirements apply to all bonuses.
• Bonuses expire automatically once their validity period ends.
• Wagering requirements must be met before withdrawing from a bonus.
• If bonus abuse or manipulation is detected, the bonus and any associated winnings will be forfeited.
• Sona105 reserves the right to modify or cancel any bonus offer at any time.

The welcome bonus is available to first-time registered members only. The welcome bonus cannot be claimed more than once by the same person, the same device, the same IP address, or the same payment method.

Sona105 supports multiple payment methods, including bKash, Nagad, and Rocket. Minimum deposit and withdrawal amounts are set and may vary depending on the payment method.

Deposit Policy:

• Deposited funds are typically credited to your account within 5–15 minutes.
• Keep a record of your deposit confirmation as proof.
• Deposits from third-party payment accounts are not accepted.

Withdrawal Policy:

• Withdrawal requests are generally processed within 15 minutes to 24 hours.
• Withdrawals may be delayed if identity verification is incomplete.
• Withdrawals cannot be processed until the bonus wagering requirements have been met.
• Sona105 reserves the right to withhold withdrawals in cases of suspicious transactions.
• Withdrawals can only be made to an account registered in the member's own name.

All games and betting activities on Sona105 are governed by specific rules. Each game has its own set of rules, which should be read before play begins.

• Once confirmed, bets cannot be changed or cancelled.
• If a game is interrupted due to a technical issue, Sona105 will settle bets in accordance with its established policy.
• Bets placed after the result has been announced in live Sports Betting will not be accepted.
• Sona105 reserves the right to void bets in the event of an Obvious Pricing Error.
• All game outcomes are entirely random, powered by RNG-certified software.

In Sports Betting, outcomes are determined in accordance with announcements from internationally recognized sports governing bodies. In disputed cases, Sona105's decision shall be considered final.

The following activities are strictly prohibited on Sona105:

• Playing using automated software, bots, or scripts.
• Using multiple accounts to claim bonus benefits.
• Attempting to access or hack other members' accounts.
• Attempting to compromise the security of the platform.
• Using the platform for money laundering or any other illicit financial activity.
• Harassing or engaging in abusive behaviour toward other members.
• Payment chargeback fraud.
• Collusion (illegal agreements with other players).

Sona105 believes gaming should be entertainment — not a problem. We encourage all our members to play responsibly. The following responsible gaming features are available on Sona105:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet limit for a defined period.
• Cooling-Off Period: Temporarily suspend your account for a set period.
• Self-Exclusion: Take an extended break from gaming.
• Reality Check: You will receive periodic reminders about your gaming session duration.

If you or someone you know may be experiencing a gambling problem, please seek professional help. For more information, visit our Responsible Gaming Page View.

You may close your Sona105 account at any time. Before doing so, please ensure that your account balance is empty or has been fully withdrawn.

Sona105 reserves the right to suspend or terminate any member's account for the following reasons:

• Breach of any provision of these Terms & Conditions.
• Providing false or incomplete information.
• Failure or refusal to complete identity verification.
• Suspicious or fraudulent activity.
• Accessing the platform from a restricted region.
• Extended inactivity without a prior request.

In cases where an account is terminated for reasons other than the prohibited activities listed above, any personal funds remaining in the balance (excluding bonuses) will be refunded.

For any dispute or complaint involving Sona105, please contact our customer support team first. We will review your complaint within 72 hours.

Dispute Resolution Steps:

• Step 1: Contact customer support via live chat or email.
• Step 2: Submit the details of your complaint along with any supporting evidence.
• Step 3: Sona105 will investigate and respond within 72 hours.
• Step 4: If you are unsatisfied with the decision, you may request an escalated review.

In disputes regarding game outcomes, server logs will serve as the definitive evidence. Sona105's final decision is binding in all cases.

Sona105 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or through the platform.

Continued use of Sona105 after any changes have been made will be considered your automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If any provision of these Terms is found to be legally unenforceable, all remaining provisions shall continue in full force and effect. This agreement is governed by applicable law.