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Healthy Gaming Guidelines

Sona105 Responsible Gaming — Your Complete Guide to Safe & Enjoyable Play

Gaming is a place for fun — not for problems. Sona105 believes every member deserves to play in a healthy, responsible way. Here you'll find all the tools, guides, and support you need for safe gaming.

18+ Only Limit Controls Self-Exclusion 24/7 Support
Sona105's Responsible Gaming Commitment

We never want any of our members to experience financial or emotional hardship because of gaming. Responsible gaming at Sona105 isn't just a rule — it's at the heart of everything we do. We always want you to see gaming as entertainment, not as a livelihood or a way to solve problems.

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Responsible Gaming
Set Your Entertainment Limits
Play Responsibly
Since 2019
What Does Responsible Gaming Mean?

Responsible Gaming means enjoying gaming in a way where you know your own limits, can stay in control, and don't let gaming affect other areas of your life.

Responsible gaming at Sona105 means knowing how long you'll play, how much BDT you'll spend, and when to take a break. If gaming starts causing anxiety instead of enjoyment, that's your signal to pause.

A responsible gamer never chases losses with reckless bets. They stick to their budget, spend time with family and friends, and keep gaming as just a small part of their life.

Sona105 is committed to providing you with these responsible gaming features. Our platform offers a range of tools to help you stay in control.

Traits of a Responsible Gamer
✅ You play within your budget
Regular Habits90%
✅ You stick to set time limits
Healthy Habits85%
✅ You can walk away when you're losing
Emotional Maturity88%
✅ You see gaming as entertainment
The Right Mindset95%
Sona105's Responsible Gaming Tools

Use our dedicated features to keep your gaming in check

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing it requires a 72-hour waiting period.

Betting Limits

Set a maximum amount per bet to protect yourself from high-stakes wagers. This is the most effective way to stay in control — and your limits can be adjusted anytime.

Session Time Limit

Set a limit on how long you play in one session. When your time is up, you'll receive an automatic break notification. After the set period, you will be logged out automatically.

Cooling-Off Period

If you need a short break, temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time, no bets or deposits can be made.

Self-Exclusion

For a longer break, self-exclude for anywhere from 6 months to 5 years. Your account will be completely inactive during this period.

Reality Check

You'll receive periodic reminders showing how long you've been playing and how much you've won or lost — helping you stay aware and in control.

Warning Signs of Problem Gaming

If you notice these signs, seek help right away

Important: If you or someone you know shows any of the signs below, please don't hesitate to seek help. It's not a weakness — it's a sign of self-awareness.

Repeatedly increasing bets to try to recover losses

Hiding your gaming activity from family

Wanting to quit gaming but feeling unable to stop

Skipping meals, sleep, or work to keep playing

Gaming with savings or borrowed money

Feeling restless or irritable when not playing

Withdrawing from friends and family

Lying about or denying your gaming habits

Check Yourself

Read the questions below and answer them honestly

If you answered "Yes" to three or more questions, please contact our support team.
1

Do you regularly bet more than your set budget?

2

After a loss, do you feel frustrated or angry and continue betting?

3

Is gaming affecting your daily life or relationships?

4

Do you hide your gaming spending from family members?

5

Do you feel uncomfortable or restless when you're not gaming?

6

Have you ever taken out a loan because of gaming?

How to Get Help

Sona105 Is Always Here for You

Step One — Acknowledge It Yourself

The first step to solving a problem is admitting it. Acknowledging that your gaming is out of control is an act of courage.

Awareness
Step 2 — Set Up Self-Exclusion

Log in to your Sona105 account and enable Self-Exclusion from Settings. We respect your decision.

Instant Protection
Step 3 — Contact Our Support Team

Contact our expert team via Live Chat or email. We'll assist you with full confidentiality.

Expert Support
Step 4 — Seek Professional Help

Seek professional counselling if needed, and talk to your family and friends — you don't have to face this alone.

Long-Term Solution
How to Set Your Limits

Activate Safe Gaming Settings Step by Step

Log in to your Sona105 account → go to "Account Settings" → open the "Responsible Gaming" tab → select "Deposit Limit" → enter your daily/weekly/monthly amount → confirm. Lowering a limit takes effect immediately; increasing it will take 72 hours to apply.

Go to Settings and select "Cooling Off" → Choose a duration (24 hours, 7 days, 14 days, or 6 weeks) → Confirm. During this period you won't be able to place bets or make deposits, but you can still withdraw your balance.

Go to "Responsible Gaming" → select "Self-Exclusion" → choose a duration (6 months to 5 years) → state a reason (optional) → confirm. Once self-exclusion is active, it cannot be cancelled before the period ends.

Enable "Reality Check" in Settings → Choose your break interval (15 minutes, 30 minutes, or 1 hour) → Save. You'll then receive pop-up notifications at set intervals showing your total play time and current balance.

Under "Transaction History" or "Gaming History", you can view a full record of all your bets, wins, losses, and deposits. Review your history regularly to better understand your playing patterns.
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Sona105's Responsible Gaming Promise
  • Access is not permitted for anyone under 18
  • Limit-setting tools are available to all members free of charge
  • Self-Exclusion Requests Take Effect Immediately
  • Regular responsible gaming information and updates
  • Dedicated Support for Members in Difficulty
  • Responsible Messaging in Gaming Advertisements
How to Get Help

Reach out to our Responsible Gaming team at any time:

Live Chat — Available 24/7
Response Time: Within 30 minutes
8 Golden Rules of Responsible Gaming

Follow these rules and gaming will always be fun

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Set a Budget

Only play with money you can afford to lose. Never gamble with your savings or borrowed funds.

Respect Your Time Limits

Decide in advance how long you'll play each day. Use a timer or keep Reality Check enabled.

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Treat It as Entertainment

Don't think of gaming as a way to earn money. Treat it like going to the movies — it's for enjoyment.

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Stop When You Lose

Resist the urge to "try one more time" after a loss. Chasing losses only leads to greater harm.

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Essentials First

Do not play when you are hungry, tired, or emotionally distressed.

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Keep Your Family Informed

Let your family know you play games. Keeping it secret can be a sign of a problem.

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Take Regular Breaks

Take a 15-minute break every hour. Get up, have some water, and stretch your legs.

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Don't Be Afraid to Ask for Help

If something feels wrong, seek help right away. That takes courage, not weakness.

Protection of Minors

Sona105 strictly prohibits access by anyone under the age of 18. Age is verified during registration, and identity documents may be requested in cases of doubt.

Parents should use parental control software to block access to online gaming sites on their children's devices. If a Sona105 account is open on a shared computer or smartphone, keep your password secure.

If you believe a minor is accessing Sona105, please notify us immediately — we will take action within 24 hours.

Zero Tolerance: Accounts found to belong to minors will be immediately closed and all associated data will be deleted.
Related Policies

Read our other policies to learn more about responsible gaming.

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Terms & Conditions
Read the full terms of use.
Read
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Privacy Policy
How your information is kept secure.
Read
Frequently Asked Questions (FAQ)
Answers to the most frequently asked questions.
Read
Play Responsibly, Stay Happy!

Join Sona105 and enjoy all the benefits of responsible gaming. We make sure your gaming experience stays safe and fun every step of the way.

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